Privacy Policy

Effective Date: 10 May 2025

Welcome to Sodhriti Astro Solve Private Limited

At Sodhriti Astro Solve Private Limited, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, mobile applications, or avail our services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name, email address, phone number
  • Date, time, and place of birth (for astrology services)
  • Shipping and billing address
  • Payment details (processed securely through third-party payment gateways)

b. Usage Data

  • IP address
  • Browser type and version
  • Pages visited and time spent
  • Device identifiers and usage logs

c. Communication Data

  • Emails, messages, feedback, or other communication with our support team

2. How We Use Your Information

We use your information to:

  • Provide astrology consultations and personalized reports
  • Deliver products and services to your address
  • Improve our website, app, and customer experience
  • Send order updates, confirmations, and customer support responses
  • Notify you about promotions, updates, and relevant offers (only if you opt-in)

3. How We Share Your Information

We do not sell your personal data. We may share information with:

  • Service Providers: Trusted third parties for payment processing, delivery, IT support, etc.
  • Legal Authorities: If required by law, legal proceedings, or government requests
  • Business Transfers: In the event of a merger, acquisition, or asset sale

4. Data Security

We implement industry-standard measures to protect your data, including:

  • SSL encryption for data transmission
  • Secure servers and restricted access
  • Regular data audits and vulnerability scans

However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze website traffic
  • Remember user preferences

You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt-out of promotional communications at any time

To exercise these rights, contact us at the details below.

7. Third-Party Links

Our Services may contain links to external websites. We are not responsible for the privacy practices or content of third-party sites.

8. Children’s Privacy

Our services are intended for individuals aged 18 and above. We do not knowingly collect data from children under 18 years of age.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Continued use of our Services after updates constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Sodhriti Astro Solve Private Limited
Email: info@astrovarta.org